Policies
Shipping
Orders ship within 2-5 business days from Houston, Texas, USA, unless otherwise specified for custom/made-to-order pieces (up to 6 weeks lead time). Shipping costs and delivery times vary based on the selected rate and destination at checkout. Tracking information will be emailed once the order is shipped. Customers are responsible for any customs fees for international orders. Once dropped off at the post office, the order becomes the customer's responsibility; we are not liable for lost, broken, or stolen items.
Expected delivery time: 2-8 days within the US and 2-5 weeks international, subject to potential delays during current events and holiday seasons.
Return and Exchange
We accept returns within 7 days of delivery for a refund or exchange. Please contact us within 3 days of delivery to initiate a return or exchange request. Items must be in their original condition and packaging. Customers are responsible for return shipping costs. Custom or made-to-order pieces are not eligible for return or exchange.
Let customers speak for us
from 27 reviews
Lovely turquoise jewellery from Elsie.
I love the details and the workmanship <3
Thank you
I love Mozambique garnet, and this is one of the prettiest I've seen. I love how Elsie framed out the main stone. Her use of Swarovski crystals as accent on the chain just adds to the beauty. It truly makes this necklace one I will be proud to hand down to my daughters and granddaughter. In fact, all three women are going thru my jewelry, many things made by Elsie, already and putting their names on pieces, and I'm not even dead yet! If course, they don't mean to hurry things a long, but they are imagining wearing these different items with their own wardrobes some day, and I think it's funny but their dad doesn't. I told him to chill, women love jewelry, it's not being disrespectful, just fun. Thank you for another beauty, Elsie!
Beautiful and versatile earrings!
I only wear ERH now.
Wife loves it. Quick shipping.
I genuinely really love it. Please make it OOAK and don’t remake the same! I’ve literally worn it every day that I’m out!
Every natural stone in the accessories Elsie creates has the warm Texas sunshine inside. They shine gently on the skin of whoever wears them, regardless of age, gender, nationality, or race. Her accessories are also loved by a lot of fans in Japan. Some designs look cute with kimono and traditional colors!
Such a sweet pair of delicate earrings that definitely make an impression when worn!
Absolutely love this - it's exactly as described and beautifully made. Shipped out quickly - I had it in just a few days. My second purchase from this shop and I would definitely buy from her again.
Beautiful necklace and I get so many compliments on it!
I found Elsie’s ring on Etsy a few days before Christmas. It was exactly what I was looking for, however, because it was for my 13-year-old granddaughter. I really wanted to have it to give to her on Christmas Day. Elsie went over and above to make sure it was sent priority mail that day and I received it in plenty of time for Christmas and it was beautiful. I would definitely order from her again without any hesitation.
Loved the little pendant. I wasn't aware of how small the bail was on it, so I had to return it so the chain could be included. The seller was awesome about it, and it's already being shipped back to me.
Beautiful necklace. This is the second item I have purchased and will be back
The necklace is amazingly beautiful! There was post strike issue in my country, and the seller kindly accommodated different methods of shipping.
These were the most beautiful earrings I had ever seen I couldn't help but buy them when they went on sale. They arrived fast with beautiful packaging and were even more beautiful in person! I also ordered another necklace the following day and Elsie kindly refunded the shipping without me even asking and sent them together. Amazing craftsmanship and beautiful designs. I can't wait for more! 😁